FAQ’s


FAQ

Where to Stay
If you arrive early or decide to stay after the program, we recommend that you stay at the following hotels: In Santiago, at the W Hotel, which is centrally located; in Valparaiso, the port city, at the Casa Higueras Hotel, in the old town. Or you can stay at the Lodge of Viña Matetic, one of Chile’s best wine producers, near Casablanca. You can book the hotels on-line and the Matetic directly with the vineyard.

Airport Pick-Up
There will be a shuttle available at the airport on the day the program starts. If you arrive early you must make your own travel arrangements to Los Lobos, or meet the shuttle at the airport. We will inform you of the exact departure time and date of the shuttle. If you wish a private car and driver to take you to Los Lobos, at an extra charge, please inform the office and we can assist you with these arrangements.

Weather
The Chilean summer is between December to April, and the temperature is warm during the day, and cool in the evenings. There is almost no humidity, and you can enjoy the pool or shade during daytime hours, and light a fire in the evenings. The average summer temperature is 30ºC (86º F ) in the day, and 14ºC (57ºF) in the evening. Rainy season in Central Chile is between June and September.

Food
Chilean gastronomy can be enjoyed both in fine restaurants and small eateries called picadas. The most typical delicacies are parrilladas, which are barbecued meats accompanied with potatoes, salad and pebre, a dipping sauce made of vegetables and chili peppers. Humitas are made of gournd corn and spices, wrapped in corn leaves. Pastel de choclo (corn pie) is a corn pudding filled with chicken, beef, eggs, olives, raisins and spices, and baked.  Chile also produces excellent seafood. Please note that the Cuisine at Los Lobos is primarily vegetarian.

Is the Water safe?
Although tap water in Santiago is safe we recommend that you drink bottled water at least the first few days of your stay. Water at Los Lobos is from our own wells and delicious.

Chilean Currency?
The Chilean peso is issued in $1,000, $2,000, $5,000, $10,000 and $20,000 denominations. There are also $1, $5, $10, $50, $100 and $500 coins.

Electricity
Chile operates on 220 volts, 50 cycles (220V 50Hz). Therefore, equipment designed for 110V requires the use of a transformer, available in your rooms. Portable computers generally come equipped with variable voltage (110V-240V.)

Time Zone
Winter: -4 hours GMT. (US Eastern Standard Time)
Summer: -3 hours GMT. (+2 US Eastern Standard Time)

Can I use Credit cards?
Credit cards are widely accepted throughout Chile, and there is no additional charge for using them. Rural locations and towns often only accept cash, so it is advisable to keep cash with you when travelling outside the major cities.

What if I need cash?
You can find ATM machines in nearly every town. They are called Redbanc and their symbol is a red R. The maximum amount you can withdraw is $200,000 pesos per day.   (Around US $400)

Money Exchange
You can exchange most currencies at the many exchange house at the posted daily rates. In all cities there are exchange houses that offer a more attractive rate than at airports, hotels and banks.

Tipping
In most Chilean bars and restaurants, tips are not included in the check. The recommended tip is from 10% to 15% of the total bill.

Do you need any Vaccines?
Chile does not require special vaccines. There is no incidence of malaria or yellow fever.

Visa
A valid passport is required for entry into Chile. A tourist card is issued at the international port-of- entry. All participants should carry a photocopy of the personal data page of your passport. A photocopy of your passport is the easiest way to prove your identity if you happen to lose your passport.

For more information on Chile’s tourist permit requirements go to http://www.extranjeria.gob.cl/ingles/permisos_turismo.html.

Agricultural and Livestock Service (SAG)
Chile makes great effort to protect its plant and animal resources from infection and plagues. You must complete a sworn statement declaring any food stuff in your luggage. You may not bring into the country fruit, seeds or grains, vegetables or unprocessed animal products, illegal drugs, biological products, veterinary medicine, animals or pets and live or dead animal or plant species. If they find you with even an apple they will fine you, so do not bring any foods into the country. In case of doubt, discard it or declare it to avoid a fine.